ABOUT THIS OPPORTUNITY

Our Community Food Hub is at the heart of what we do — a warm, welcoming space where families across Hackney access fresh food, support, and community.

As a Volunteer Food Hub Assistant, you’ll be a vital part of the team on the ground — helping families access what they need with dignity, warmth, and a smile.

No experience needed. Just heart.

WHAT YOU’LL BE DOING

• Welcome and assist families arriving at the Food Hub
• Support food sorting, packing, and distribution under the guidance of the Food Hub Manager
• Help maintain a clean, organised, and welcoming Hub environment
• Assist with stock management and recording under supervision
• Treat all families with dignity, respect, and discretion
• Follow all food hygiene and health and safety guidelines
• Report any concerns to the Food Hub Manager immediately

WHAT YOU’LL BRING

Essential

• Friendly, welcoming, and non-judgemental
• Willing to get stuck in with practical tasks
• Reliable — families and the team count on you
• Understanding of basic food hygiene (or willing to complete a short online course)
• Committed to safeguarding and treating all families with dignity

Helpful but not essential

• Previous experience volunteering at a food bank, community kitchen, or similar setting
• Food hygiene certificate (Level 1 or 2)
• Languages spoken in addition to English (Hackney is wonderfully diverse!)
• Experience working with vulnerable families or in a community setting

WHAT YOU’LL GAIN

• The reward of making a real, immediate difference to families every week
• Food hygiene training and certification support
• A professional reference from our team
• Experience in community food distribution and frontline family support