About this opportunity
As Children With Voices grows, we need an experienced Operations Manager to help us run well behind the scenes so everything on the frontline can keep delivering.
This is a meaningful voluntary leadership role for someone with professional experience in operations, HR or management who wants their skills to count for something real.
You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly and in line with our values.
What you’ll be doing
Operational oversight
- Lead and coordinate day-to-day operations in line with organisational goals.
- Support departments to remain aligned, compliant and focused on delivery.
- Identify opportunities to streamline processes, maximise resources and improve impact.
HR oversight
- Oversee HR policies, compliance and staff wellbeing.
- Support fair, inclusive and safeguarding-compliant recruitment and onboarding.
- Provide HR guidance and escalate specialist matters when required.
- Maintain oversight of volunteer engagement and HR records.
Finance oversight
- Provide accountability and support for financial administration.
- Monitor budgets, financial reports and expenditure.
- Ensure accurate and timely reporting to the CEO and Trustees.
- Liaise with accountants, auditors and external advisers when required.
Leadership and governance
- Work with the CEO, Trustees and senior team to align operations with strategy.
- Support compliance with safeguarding, data protection, charity law and employment legislation.
- Model safeguarding, equity, inclusion and community impact.
What you’ll bring
- Professional experience in operations, management or a related field.
- Working knowledge of HR processes and UK employment law.
- Financial literacy and confidence working with budgets and reports.
- Familiarity with charity governance, safeguarding and compliance.
- A confident, values-led approach to accountability.
- Strong organisation and the ability to manage competing priorities.
- A commitment to equity, inclusion and community impact.
This is an unpaid senior leadership role with genuine scope and responsibility. We are looking for professional-level experience used in service of children and families in Hackney.
What you’ll gain
- The opportunity to shape the operational development of a grassroots charity.
- Strategic experience across operations, HR, finance and governance.
- Close collaboration with the CEO, Trustees and senior team.
- A meaningful leadership role supporting services for children and families.
- A professional reference reflecting your contribution.